Who Takes Care of You

If you or a loved one needs care, you want to be certain that the person entering your home is reliable, compassionate, trustworthy and qualified. When you are experiencing a health-care crisis, finding the right person is the last thing you should have to worry about. That’s why Friends Life Care handles all of that for you. Unlike long-term-care insurance, we actually provide your care — and we strive for the very best.

What Makes Our Care Exceptional?

Some of our professional caregivers work for Friends Life Care directly; others come from organizations with which we’ve held trusted long-term relationships. With Friends Life Care, every care provider that touches your life — registered nurses, licensed practical nurses, home health aides — is carefully screened and selected according to our exclusive Quality Credentialing Process. As an organization, Friends Life Care also submits to state and internal audits to ensure that what we promise is exactly what we deliver.

Care Coordinators Are the Key to Our Plan

As soon as you become a member of the Friends Life Care Plan, a Care Coordinator will visit your home and establish a relationship with you. It’s the Care Coordinator’s job to understand all there is to know about your situation — your medical conditions and prescriptions, your personality and preferences, your living environment, and any special directives you may have. Should you experience a change in health, just pick up the phone and your Care Coordinator will arrange for, schedule, dispatch and supervise all the care covered under your plan. Our Care Coordinators act as trusted friends and advocates, anticipating our members’ needs, helping resolve their issues and monitoring their satisfaction. If you need help at any hour, our Care Coordinators are available around the clock, 365 days a year.

Meet Our Care Coordinators

Barbara Krause, BSW Director of Care Coordination Read Bio	Beth Morley, MSW Care Coordinator Read Bio
Judy Dorshimer, RN Care Coordinator, Admissions Underwriter Read Bio	Sue Parker, OTR/L, CCM Care Coordinator, Clinical Specialist Read Bio
Beverly Goodfriend, MSW Care Coordinator Read Bio	Joan Schrider-Sgro, RN, MSN Wellness Coordinator Read Bio
Pat Clarke, OTR/L Care Coordinator, Clinical Supervisor Read Bio	Joyce Wheeler, BS Care Coordinator, Clinical Supervisor Read Bio
Roseann Mancini, BS Wellness Coordinator Read Bio	Linda Wong, MSW Wellness Coordinator Read Bio
Joyce McNally, RN Care Coordinator, Assistant Admissions Underwriter Read Bio	Lauren Young Lapin, MS, OTR/L Care Coordinator Read Bio